Epaging Pvt. Ltd.
Tuesday 28, Sep 2021

Customer Technical Support  

Epaging Pvt. Ltd.

Karachi, - Pakistan - 40k to 60k (PKR) - Per Month

1 Year Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
graduate
Requires Traveling:
Yes
Salary:
40000 - 60000 PKR
Salary Type:
Per Month
Total Vacancies:
2
Skills
helpdeskcustomer-supportdesktop-applicationoperating-systemhardwaresoftware solutionstroubleshootingtechnicalconfiguringsoftwareproblemprovidingcustomerfeedbackseriesrollout

Description

Identifying hardware and software solutions.

Troubleshooting technical issues
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.

Job Specification

Epaging Pvt. Ltd. is in search of talented and motivated individuals for the post of Customer Technical Support in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have graduate qualification and atleast 1 year of experience. The position require helpdesk, customer-support, desktop-application, operating-system, hardware, software solutions, troubleshooting, technical, configuring, software, problem, providing, customer, feedback, series, rollout mandatory skills. This is a Full-Time night shift job.Salary vary between 40k to 60k (PKR) per month depending upon skills and years of experience candidate got.


About Epaging Pvt. Ltd.

E-paging is an IT firm that provides effective business solutions as well as specialized in a wide range of software consultancy which includes business processes, web application development, mobile application development, desktop applications, Managed IT Services, remote assistance, ERP, Cloud Solutions, etc. We have a diverse range of products and services and possess extensive experience in the market for all our services. We also deal with and have various projects running in the health care industry.