Maaz Ahmed
Friday 03, Jul 2020

WAH – International Email Chat Support 

ibex.

Karachi , Islamabad, - Pakistan - 30k to 50k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate, O-Level,A-Level & Graduates
Requires Traveling:
No
Salary:
30000 - 50000 PKR
Salary Type:
Per Month
Total Vacancies:
20
Skills
liaisonservice deliveryquerycustomer serviceservice levelintermediatecommunicationverbalms officeexcelfluently english

Description

Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.

Job Description:
• Prompt chat and email response to customers
• Document each customer’s question or problem as well as the resulting answer or solution
• Develop customer service solutions
• Maintain service level
Job Specification:
• Intermediate or above
• Age limit: -
• Excellent communication (verbal & written)
• Proficiency with MS Office particularly MS Excel
• Flexibility
• Customer-centric attitude
• Problem-solving
• Adaptability
Other Requirements:
• Core i (any latest generation) with (Minimun- GB) or GB of RAM
• Power Back-Up
• Comfy Workspace
• Noise-free work setting

Job Specification

Maaz Ahmed (Recutiter) is in search of talented and motivated individuals for the post of WAH – International Email Chat Support in the field of Customer Service in one of their office located in Karachi , Islamabad - Pakistan. The ideal candidate should have intermediate, o-level,a-level & graduates qualification and atleast student of experience. The position require liaison, service delivery, query, customer service, service level, intermediate, communication, verbal, ms office, excel, fluently english mandatory skills. This is a Full-Time on rotation job.Salary vary between 30k to 50k (PKR) per month depending upon skills and years of experience candidate got.