Golden opportunity for students who wants to earn handsome amount even without prior experience (provided they carry an exceptional communication skills and a friendly and customer focused personality).
- Should be focused on providing timely, friendly and helpful information and assistance to the customers.
- Should be able to evaluate, process incoming orders & verify order accuracy. Raise flag and escalate the matter to the concerned supervisor for timely and accurate order processing.
- Assist sales for order enquiries and follow-ups.
- Work closely with channel management and sales for resolving pricing discrepancies.
- Inform customers of the new product specials.
- Escalate system errors to the concerned team for timely resolution.
- • Perform all other related order entry responsibilities including scheduling shipments, processing returns, follow-up communication regarding order status, provide tracking information, provide export documentation to the customers etc.
- Work towards total customer satisfaction including suggestions in order for better solutions.
Experience & Skill set:
- Exceptionally good English communication skills (both written and verbal)
- Minimum O-level of education.
- Ideally years of relevant experience. However, fresh candidates can also be considered.
- Hands-on experience on MS-Office suite.
- Experience of SAP / Baan will be a plus point
Facilities & Timings:
- Office timings will be from : pm to : am (Night shifts only).
- Pick & Drop facility will be provided to all staff members.
- Good salary and incentives will be offered according to the qualification, experience and communication skills.
- This is an equal opportunity employment.
CHRS - Creative HR Solutions (Pvt.) Ltd. is in search of talented and motivated individuals for the post of Order Processing & Support Executive – Online in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have minimum o-levels qualification and atleast 1 year of experience. The position require verbal, facilities, communication skills, customer, providing, assistance, process, incoming, order, supervisor, order processing, sales, channel management, pricing, inform, new product, system, resolution, entry, scheduling, processing, returns, communication, tracking, export documentation, customer satisfaction, solutions, english, education, baan, office, staff, salary, incentives mandatory skills. This is a Part-Time night shift job.
About CHRS - Creative HR Solutions (Pvt.) Ltd.
We are one of the youngest yest promising HR Consultants in town. We Offer complete HR Solutions ranging from simple Recruitment Services to complex Psychometric Assessment Solutions. Our team consists of leading HR professionals carrying decades of work experience.