ibex.
Tuesday 02, Mar 2021

Email Chat Support Specialist - International_Karachi  

ibex.

Karachi, - Pakistan - Salary Not disclosed

Student On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
High school/O level
Requires Traveling:
Yes
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
10
Skills
chatemailcustomer servicesolutionsservice levelintermediatecommunicationverbalms officeexcelproblem

Description

Job Description:

Prompt chat and email response to customers
Document each customer’s question or problem as well as the resulting answer or solution
Develop customer service solutions
Maintain service level

Job Specification:
Intermediate or above
Age limit: -
Excellent communication (verbal & written)
Proficiency with MS Office particularly MS Excel
Flexibility
Customer-centric attitude
Problem-solving
Adaptability

Job Specification

ibex. is in search of talented and motivated individuals for the post of Email Chat Support Specialist - International_Karachi in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have high school/o level qualification and atleast student of experience. The position require chat, email, customer service, solutions, service level, intermediate, communication, verbal, ms office, excel, problem mandatory skills. This is a Full-Time on rotation job.


About ibex.

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.