Thursday 15, Jul 2021

Email and Chat Support Executive - Islamabad 


Islamabad, - Pakistan - 17k to 21k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Customer Service
Career Level:
Entry Level
Required Qualification:
Intermediate or above
Requires Traveling:
17500 - 21500 PKR
Salary Type:
Per Month
Total Vacancies:
adaptibilityflexibilitycoordinationcommunication( verbal and written)ms officeexcel


Job Overview:

Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.

Location: Karachi
Salary: Up to PKR ,
Working Hours:
Job Shift: Rotational

Key Responsibilities:
• Prompt chat & email response to customers
• Provide real-time support
• Document each customer’s question or problem as well as the resulting answer or solution
• Email coordination with customers
• Escalating to relevant team(s) internally and/or externally

Job Specification:
• Intermediate or above
• Age limit: -
• Good communication (verbal & written)
• Proficiency with MS Office particularly MS Excel
• Flexibility
• Customer-centric attitude
• Adaptability

Send us your CV at
Email Subject: Email and Chat Support Executive – Domestic

Job Specification

ibex. is in search of talented and motivated individuals for the post of Email and Chat Support Executive - Islamabad in the field of Customer Service in one of their office located in Islamabad - Pakistan. The ideal candidate should have intermediate or above qualification and atleast student of experience. The position require adaptibility, flexibility, coordination, communication( verbal and written), ms office, excel mandatory skills. This is a Full-Time on rotation job.Salary vary between 17k to 21k (PKR) per month depending upon skills and years of experience candidate got.

About ibex.

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.