Friday 03, Jul 2020

Customer Support Specialist – International

ibex. Pakistan

Karachi , Lahore , Islamabad, - Pakistan - 25k to 58k (PKR) - Per Month

Student On Rotation Full-Time

Expired

Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: Student
Required Qualification:: Intermediate, O-Level,A-Level & Graduates
Requires Traveling:: No
Salary:: 25000 - 58000 PKR
Salary Type:: Per Month
Total Vacancies:: 30
Skills: assistanceservice deliveryqueryservicecustomer developmentcustomer experiencequality assuranceaccentms officeexcelemailcommunication skillfluently english

Description

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.

Location: Karachi, Lahore & Islamabad

Salary: Up to PKR ,

Working Hours:

Job Shift: Rotational

Key Responsibilities:

• Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.

• Collaborate and build relationships with customers to strengthen service competitiveness

• Communicate timely back to customers, track and resolve any issues regarding the service

• Contribute to customer development role

• Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Job Specification:

• O Levels/Matric or above

• Age limit: -

• Excellent command over English, with good American or Neutral accent

• Excellent communication (Listening, Speaking & Writing)

• Proficiency with MS Office particularly MS Excel

• Flexibility & Adaptability

• Customer-centric attitude

• Emotional Intelligence and Critical Thinking

• Self-motivated, assertive and responsive

Perks & Benefits:

• Medical Insurance

• Permanent Employment Status

• Provident Fund

• Internal Job Opportunities

• Annual Leaves

• Leaves Encashment

• Referral Bonus

• Company Pick & Drop

Send us your CV at

Email Subject: Customer Support Specialist - International

Link: https://bit.ly/ ba aa

Job Specification

ibex. Pakistan is in search of talented and motivated individuals for the post of Customer Support Specialist – International in the field of Customer Service in one of their office located in Karachi , Lahore , Islamabad - Pakistan. The ideal candidate should have intermediate, o-level,a-level & graduates qualification and atleast student of experience. The position require assistance, service delivery, query, service, customer development, customer experience, quality assurance, accent, ms office, excel, email, communication skill, fluently english mandatory skills. This is a Full-Time on rotation job.Salary vary between 25k to 58k (PKR) per month depending upon skills and years of experience candidate got.

Customer Support Specialist – International

ibex. Pakistan

Job Details

Description

Job Specification

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