Maaz Ahmed
Friday 03, Jul 2020

WAH – International Customer Support 

ibex.

Karachi , ISlamabad, - Pakistan - 40k to 80k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Category:
Accounting/Auditing
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate, O-Level,A-Level & Graduates
Requires Traveling:
No
Salary:
40000 - 80000 PKR
Salary Type:
Per Month
Total Vacancies:
30
Skills
liaisonassistanceservice deliveryqueryprocessservicecustomer developmentquality assurancefluently englishcommunication skillsms officeexcel

Description

Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.

Key Responsibilities:
• Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
• Collaborate and build relationships with customers to strengthen service competitiveness
• Communicate timely back to customers, track and resolve any issues regarding the service
• Contribute to customer development role
• Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Job Specification:
• O Levels/Matric or above
• Age limit: -
• Excellent command over English, with good American or Neutral accent
• Excellent communication (Listening, Speaking & Writing)
• Proficiency with MS Office particularly MS Excel
• Flexibility & Adaptability
• Customer-centric attitude
• Emotional Intelligence and Critical Thinking
• Self-motivated, assertive and responsive
Other Requirements:
• Core i (any latest generation) with (Minimun- GB) or GB of RAM
• Power Back-Up
• Comfy Workspace
• Noise-free work setting

Job Specification

Maaz Ahmed (Recutiter) is in search of talented and motivated individuals for the post of WAH – International Customer Support in the field of Accounting/Auditing in one of their office located in Karachi , ISlamabad - Pakistan. The ideal candidate should have intermediate, o-level,a-level & graduates qualification and atleast student of experience. The position require liaison, assistance, service delivery, query, process, service, customer development, quality assurance, fluently english, communication skills, ms office, excel mandatory skills. This is a Full-Time on rotation job.Salary vary between 40k to 80k (PKR) per month depending upon skills and years of experience candidate got.