Thursday 25, Apr 2024

Travel agent

Stardom Now

Lahore, - Pakistan - 30k to 50k (PKR) - Per Month

1 Year Evening Shift Full-Time

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Job Details

Category:: Sales
Career Level:: Experienced (Non-Managerial)
Experience:: 1 Year
Required Qualification:: Bachelors
Requires Traveling:: No
Salary:: 30000 - 50000 PKR
Salary Type:: Per Month
Total Vacancies:: 2
Skills: sabregalileoworldspanreservationtravelclientexpertoptionsvisapassportcustomer relationshipmanagementtoolsservicelevelcustomer satisfactionprofitsalespricingsolutionsholiday packagescustomer servicecustomercomplaintscustomer experiencepaymentscommunicationdocumentationcomplianceindustrypoliciesregulationscurrenttravel consultanttravel agentverbalwritten communicationnegotiation skills

Description

Key Responsibilities:

Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.

Prepare detailed and customized itineraries based on client preferences and needs.

Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.

Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.

Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.

Manage budgets effectively to meet profit or sales targets.

Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.

Offer holiday packages and influence clients to choose suitable options.

Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.

Skillfully handle customer queries and complaints to ensure a positive customer experience.

Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.

Prepare and distribute tour itineraries to clients.

Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.

Continuously update knowledge about visa and passport requirements.

Qualifications:

Previous experience as a Travel Consultant / Travel Agent is essential.

Proficiency in Sabre, Galileo, and Worldspan reservation systems.

Excellent verbal and written communication skills in English.

Strong customer service and problem-solving abilities.

Detail-oriented with exceptional organizational skills.

Ability to work both independently and in a team.

Flexibility to adapt to varying work schedules, including afternoon and night shifts.

Influencing and negotiation skills to meet sales targets.

Location: Tech Society, Lahore

Job Specification

Stardom Now is in search of talented and motivated individuals for the post of Travel agent in the field of Sales in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require sabre, galileo, worldspan, reservation, travel, client, expert, options, visa, passport, customer relationship, management, tools, service, level, customer satisfaction, profit, sales, pricing, solutions, holiday packages, customer service, customer, complaints, customer experience, payments, communication, documentation, compliance, industry, policies, regulations, current, travel consultant, travel agent, verbal, written communication, negotiation skills mandatory skills. This is a Full-Time evening shift job.Salary vary between 30k to 50k (PKR) per month depending upon skills and years of experience candidate got.

Travel agent

Stardom Now

Job Details

Description

Job Specification

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