Team Leader 

Job Details

Category:

Business Development

Career Level:

Manager (Manager/Supervisor)

Experience:

2 Years

Required Qualification:

Minimum Intermediate's

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

10

Skills

staffdevelopmentbranch managerbranchintermediatelandcall centerrecruitmentstaffingfieldarearatinghiringteam leaderprofessionalpartorganizingtrainingmanagementindustrymicrosoftdata entrysoftwaregroupbusinesssettingstandardscustomer serviceemployee developmentsenior managementapplicationfeedbackcustomerstockingpublicreturnsprovidingcustomer satisfactionprocedurescustomer experienceinventoryorderofficecleaning

Description

We are the one of the leading companies in our field in the area. We're proud of our . rating on from our employees. We are hiring a talented Team Leader professional to join our team. If you're excited to be part of a winning team, It is a great place to grow your career. You'll be glad you applied to It

Qualifications

• Experience organizing training initiatives for departments within the company
• Bachelor's degree in management or other relevant industry field is preferred
• Ability to effectively organize and manage multiple company initiatives and encourage coworkers to do the same
• Proficient using Microsoft Suite and other data entry software
• Instructional experience in a group business setting preferred
• Strong understanding of business goals and standards for customer service
• Experience analyzing company needs, employee development and goal setting
• Ability to communicate effectively with senior management and other departments
• Extensive knowledge of management strategies and practical application in the workplace

• Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
• Ensure company goals and objectives are being met by each employee and provide constructive feedback
• Address customer concerns in reference to products, services rendered or employee interactions
• Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
• Ensure proper approval for customer discounts, returns and exchanges while providing customer satisfaction and positive interaction with the company
• Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients
• Oversee and administer quizzes and tests to ensure employees have a firm understanding of company policy
• Oversee and maintain inventory and order office, cleaning and other supplies as needed