Perks HR
Tuesday 21, Jun 2022

Senior Operation Officer  

Perks HR Pvt. Ltd

Karachi, - Pakistan - Salary Not disclosed

2 Years Morning Shift Full-Time

Job Details

Career Level:
Experienced (Non-Managerial)
2 Years
Required Qualification:
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
activitiestechnical supportdocumentationhandlingmailcorrespondenceclientcommunicationinvoicingstrategic planningfollow upsmonitormakeclosureprocesswisesettingleadmanagementdatastrategyanalyticspipelinebuildcomplexturningemailsolutionsdata securitytrainingmembercheckingqualitysharingcaseteam memberprofessionaldevelopmentsecurity


Key Accountabilities:

  • Overall operational activities
  • Technical support to the department
  • Maintaining records
  • Preparing documentation / reports
  • Handling mail and correspondence
  • Client Communication
  • Create Invoicing
  • Strategic Planning
  • Trainings
Key Job Responsibilities:
  • Obtaining the cases from client and distributing among the subordinates equally and taking follow ups.
  • Manage and monitor team.
  • Make efforts to gat highest output from available resources
  • Coordinate timely closure of all cases received by ensuring process wise work
  • Setting objectives and ensuring they are achieved by mobilizing resources.
  • Help and lead to improve team and organizational criteria’
  • Collaborate with higher management and other partners to set the data strategy and analytics, Pipeline
  • Build and keep client records up to date
  • Timely revert to the management and grasping complex situation and turning into manageable tasks
  • Facilitate team mates.
  • Motivational session/speeches for employees to work more effectively,
  • Handle email and sheets
  • Identifying the problems and provide solutions to resolve them
  • Build robust processes for data security and privacy
  • Manage and Training new member on boarding & off boarding
  • Checking the quality of the result receive before completing and sharing the case to client
  • Responsible for each team member of their professional development
  • Ensure the security and privacy between the team members includes (Password, NICs Emails, Addresses, Numbers etc.)

Job Specification

Perks HR Pvt. Ltd is in search of talented and motivated individuals for the post of Senior Operation Officer in the field of Administrative in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast 2 years of experience. The position require activities, technical support, documentation, handling, mail, correspondence, client, communication, invoicing, strategic planning, follow ups, monitor, make, closure, process, wise, setting, lead, management, data, strategy, analytics, pipeline, build, complex, turning, email, solutions, data security, training, member, checking, quality, sharing, case, team member, professional, development, security mandatory skills. This is a Full-Time morning shift job.