Venture Smarter
Thursday 26, Jun 2025

Client Services Officer 

Venture Smarter

Islamabad, - Pakistan - 3k to 3k (USD) - Per Month

1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
1 Year
Required Qualification:
Client support
Requires Traveling:
No
Salary:
3000 - 3500 USD
Salary Type:
Per Month
Total Vacancies:
2
Skills
clientofficerprimaryservicesupportemailphonechatonboardinginternalmetricsfeedbackprocess improvementbuildretentioncustomer serviceclient relationshipverbalwritten communicationproductivitytoolsenvironmentbusinessadministrationfieldflexibleprofessionalcultureheadgooglepageapplicationsocial mediacommunicationmedianewsdigitaljournalbankingcheck

Description

Company: Venture Smarter

Work Arrangement: Work From Home
Salary: $ , - $ , /month (Based on experience)
Job Type: Full-Time | Remote
Role Overview:
We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.
Key Responsibilities:
Serve as the first point of contact for client inquiries via email, phone, or chat
Manage client accounts, onboarding, and routine follow-ups
Coordinate with internal teams to fulfill client needs and resolve issues promptly
Maintain accurate records of client interactions and service requests
Prepare reports, track service metrics, and provide feedback for process improvement
Build and nurture positive client relationships to support retention and growth
Requirements:
Proven experience in customer service or client relationship roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using CRM systems and productivity tools
A proactive mindset and ability to work independently in a remote environment
Bachelor's degree in Business Administration or related field (preferred)
What We Offer:
Competitive monthly salary of $ , –$ ,
Fully remote work environment with flexible hours
Opportunities for professional growth and advancement
Supportive and collaborative virtual team culture
How to Apply:
Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!
**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.
Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.
If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****
Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.

Job Specification

Venture Smarter is in search of talented and motivated individuals for the post of Client Services Officer in the field of Customer Service in one of their office located in Islamabad - Pakistan. The ideal candidate should have client support qualification and atleast 1 year of experience. The position require client, officer, primary, service, support, email, phone, chat, onboarding, internal, metrics, feedback, process improvement, build, retention, customer service, client relationship, verbal, written communication, productivity, tools, environment, business, administration, field, flexible, professional, culture, head, google, page, application, social media, communication, media, news, digital, journal, banking, check mandatory skills. This is a Full-Time morning shift job.Salary vary between 3k to 3k (USD) per month depending upon skills and years of experience candidate got.


About Venture Smarter

Venture Smarter is your trusted partner in navigating the complex landscape of business growth and transition. We believe that the key to staying ahead in today's competitive market lies in employing innovative, yet tried-and-tested business strategies. Our core values—innovation, integrity, and impact—drive us to deliver solutions that are both effective and ethical.We offer a comprehensive range of services, from business strategy and legal consultancy to market entry and exit solutions. Whether you're looking to enter new markets, expand existing ones, or plan for mergers and acquisitions, our services are designed to guide you through every transitional phase.