Jr. Customer Support Executive  

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Student

Required Qualification:

Intermediate

Requires Traveling:

No

Salary:

20000 - 25000 PKR

Salary Type:

Per Month

Total Vacancies:

1

Skills

customer experiencecustomer supportnegotiation skillscustomer satisfactioncommunicationinterpersonal skillsenglish communication

Description

We are looking for enthusiastic and charismatic individuals having knowledge & experience in International E-Commerce to assist our customers on eBay, Amazon, Walmart, & other international marketplaces.

• Managing complex customer situations promptly and professionally.
• Deliver a class apart from customer experience as measured by performance objectives and in accordance with the core values.
• Convey interest in each customer through words with courtesy and attention.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Providing accurate, valid, and complete information by using the right methods
• Answering calls professionally and providing solutions to the customer.
• Responding to the customer’s queries within the given time frame.

• Minimum qualification Intermediate or Bachelors.
• Having expertise in reading, writing, and speaking English fluently with a good accent.
• A web-savvy individual with in-depth knowledge of the internet, search engine & E-commerce field.
• Strong Writing and Communication Skills.
• Customer Oriented and able to adapt and respond to different types of customers.

• Market Competitive Salary
• Health Insurance
• Provident Fund
• Annual Leaves
• Leave Encashment

• Location: PECHS, Block , Karachi
• Working Days: Monday - Saturday
• Timings: pm till am, (Saturday pm till pm)