ibex.
Wednesday 23, Nov 2022

International Research Associate 

ibex.

Karachi, - Pakistan - 30k to 50k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
Student
Required Qualification:
Intermediate
Requires Traveling:
Yes
Salary:
30000 - 50000 PKR
Salary Type:
Per Month
Total Vacancies:
25
Skills
internationalresearch associateoperationsdataclinicalresearchdealingmakeoutboundcallsdata collectionformsphoneculturelanguagescompliancepoliciesproceduresshoespeoplehealthcarecommunication skillstime managementsettingprofessionalhospitalityverbal communicationlearningbuildenvironmentexpectsiderecruitmentscreening

Description

Overview:

The International Research Associate within the Operations department will be responsible for collecting data from a variety of clinical or pharmaceutical research projects. The Research Associate will be required to work collaboratively to align, compile, and manage data to be reported in a clear and concise manner, without error. We are looking for individuals who have a way of dealing with potential customers and the like with utmost sincerity and compassion.

Responsibilities:
To make outbound calls to collect information for vaccination trials
Develop and write trial methodologies
Authenticate data collection forms and surveys
To have an extensive understanding of FAQs to ensure smooth delivery of information to patients and doctors over the phone
To have extensive exposure to and first-hand knowledge of the relevant culture, names, addresses, and languages
Ensure compliance with all company policies, procedures, and practices

Why Start Your Career At ibex.?
You want to work in a place where you can give your best effort and improve on your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals in an efficient and timely manner.

What Makes You A Good Fit For This Job?
You have superb English communication skills. You are able to take your thoughts and put them together in an easy-to-understand language. You're able to convey your messages in a friendly, accurate, and jargon-free way. We are the experience you crave when you imagine the world of CX!

What We Seek in You:
Time Management
Priority Setting
Professional Composure
Empathy and hospitality

Job Requirements:
O Levels/Matric or above
Excellent English Written and Verbal Communication

Learning and Takeaways:
Here @ ibex. we will help build you!
Unlimited exposure
A chance to polish your skills
A great learning environment
Ample experience to build a future path for yourself
An opportunity to operate with a highly trained and diversified network of people
If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!

What you can expect after applying?
Once you've applied, sit back and relax while we get to work on our side! You can expect to hear back from us within working days. Our recruitment team will call you on the provided contact number for initial screening. Good luck!

Job Specification

ibex. is in search of talented and motivated individuals for the post of International Research Associate in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require international, research associate, operations, data, clinical, research, dealing, make, outbound, calls, data collection, forms, phone, culture, languages, compliance, policies, procedures, shoes, people, healthcare, communication skills, time management, setting, professional, hospitality, verbal communication, learning, build, environment, expect, side, recruitment, screening mandatory skills. This is a Full-Time on rotation job.Salary vary between 30k to 50k (PKR) per month depending upon skills and years of experience candidate got.


About ibex.

ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!

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