Job Overview: Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.
ibex. is in search of talented and motivated individuals for the post of Email and Chat Support Executive - Islamabad in the field of Customer Service in one of their office located in Islamabad - Pakistan. The ideal candidate should have high school/o level qualification and atleast student of experience. The position require acting, liaison, customer, client, assistance, chat, email, service delivery, billing, query, support, problem, coordination, intermediate, communication, verbal, ms office, excel, benefits, medical insurance, provident fund, internal mandatory skills. This is a Full-Time on rotation job.Salary vary between 17k to 21k (PKR) per month depending upon skills and years of experience candidate got.
ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.