eBay Manager (Account & Team Management) 

Job Details

Category:

Sales

Career Level:

Manager (Manager/Supervisor)

Experience:

3 Years

Required Qualification:

Bachelor’s or Master’s degree in Finance, or a related field.

Requires Traveling:

No

Salary:

70000 - 90000 PKR

Salary Type:

Per Month

Total Vacancies:

1

Skills

daily operationsaccount managementteam supervisionmanagementleadebayoperationsmonitorperformancetrainingcompliancehealthproductoptimizationpricingsalesresearchselectionmarket researchcompetitor analysisdataorder managementorder processingtrackinghandlingcustomercustomer supportbuyer communicationreturnsfeedbacksourcingorderplacementpoliciesshippingsupplier managementstockqualityfulfillmentcost managementprofitlossmarginsprofitabilitygrowth strategypromotionsadvertisingmarket analysisadditionbrandingupsellingmarketingcampaignsboostreportingperformance analysis

Description

Team Supervision & Management:

• Lead, supervise, and manage the eBay operations team. Assign tasks, monitor performance, provide training, and ensure smooth daily operations.
• Full eBay Account Management:
• Oversee end-to-end management of the eBay seller account, including compliance, account health, and operational efficiency.
• Product Listing & Optimization:
• Supervise creation and optimization of product listings with strong titles, descriptions, keywords, images, item specifics, and pricing for maximum visibility and sales.
• Listing Research & Selection:
• Identify profitable, in-demand, and compliant products using market research, competitor analysis, and sales data.
• Order Management:
• Oversee order processing, tracking updates, timely delivery, handling delays, cancellations, and customer notifications.
• Customer Support Oversight:
• Manage buyer communication, resolve disputes, handle returns and refunds, and maintain high feedback ratings.
• Dropshipping Model (Amazon & AliExpress to eBay):
• Supervise dropshipping operations from Amazon and AliExpress to eBay, ensuring correct sourcing, order placement, tracking, and compliance with eBay policies.
• Full Knowledge of Amazon & AliExpress to eBay Processes:
• Ensure deep understanding of sourcing, pricing, listing, shipping, and order management for products imported from Amazon and AliExpress to eBay.
• Supplier Management (Multiple Suppliers):
• Coordinate with multiple suppliers, monitor stock, pricing, shipping performance, and product quality for consistent fulfillment.
• PNL & Cost Management:
• Track profit and loss, manage product costs, eBay fees, shipping, refunds, and margins to ensure profitability.
• Sales Growth Strategy:
• Develop and implement strategies to increase sales using promotions, advertising, competitive pricing, and market analysis.
• Value Addition & Store Optimization:
• Improve store branding, conversion rates, bundles, upselling, cross-selling, and listing performance to maximize long-term account value.
• Marketing & Promotions:
• Plan and manage eBay promotions, discounts, coupons, and ad campaigns to boost traffic and sales.
• Reporting & Performance Analysis:
• Prepare detailed reports on sales, profit, KPIs, team performance, and provide actionable insights for growth.