DigitEMB, provides Designing Services since , a growth oriented organization with commitment to its staff member, career development, competitive remuneration, and promotions.
We are looking for a Customer Support Officer in Sales & Support department for Pakistan, Karachi office; with responsibilities not limited to handling Clients, run email campaigns, generate leads and tasks assign by management.Job Responsibilities
- Successful candidate will be responsible for clients handling on CRM.
- Candidate will be responsible for design placement on panel.
- Satisfy clients on their requirements on order placements.
- Follow up on potentials clients via email or phone calls.
- Convert confirmed clients on CRM as well as on panel.
- Assign designs to designers as per customers need.
- Write Promotional Emails and sending it on special occasion.
- Prepare and analyzing monthly reports of designs and orders on CRM.
- To record and maintain customers details on monthly basis.
- Ability to retain potential as well as loyal customers.
- Candidate must have excellent English conversational skills.
- Candidate must have skills to perform multi tasks.
- Candidate must have an experience of a year or in outbound customers handling.
- Preference will be given to male candidates.
DigitEMB is in search of talented and motivated individuals for the post of Customer Support & Services in the field of General Business in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate/bachelor qualification and atleast 1 year of experience. The position require communication, negotiate, teamwork, multitasking, customer-support mandatory skills. This is a Full-Time night shift job.Salary vary between 25k to 45k (PKR) per month depending upon skills and years of experience candidate got.
DigitEMB is the premium web-based digitizing and vectorization services providing company based in the humble north, Canada, but with roots and clientele from United States to United Kingdom and the world over.
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