Customer Support & Services  

Job Details

Category:

General Business

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Intermediate/Bachelor

Requires Traveling:

No

Salary:

25000 - 45000 PKR

Salary Type:

Per Month

Total Vacancies:

2

Skills

communicationnegotiateteamworkmultitaskingcustomer-support

Description

DigitEMB, provides Designing Services since , a growth oriented organization with commitment to its staff member, career development, competitive remuneration, and promotions.

• We are looking for a Customer Support Officer in Sales & Support department for Pakistan, Karachi office; with responsibilities not limited to handling Clients, run email campaigns, generate leads and tasks assign by management.
  
  
  Job Responsibilities
  • Successful candidate will be responsible for clients handling on CRM.
  • Candidate will be responsible for design placement on panel.
  • Satisfy clients on their requirements on order placements.
  • Follow up on potentials clients via email or phone calls.
  • Convert confirmed clients on CRM as well as on panel.
  • Assign designs to designers as per customers need.
  • Write Promotional Emails and sending it on special occasion.
  • Prepare and analyzing monthly reports of designs and orders on CRM.
  • To record and maintain customers details on monthly basis.
  • Ability to retain potential as well as loyal customers.
  • 
    
  Job Requirement
  • Candidate must have excellent English conversational skills.
  • Candidate must have skills to perform multi tasks.
  • Candidate must have an experience of a year or in outbound customers handling.
  • Preference will be given to male candidates.