Sehrish  Jafar
Tuesday 22, Jun 2021

Customer Support Representative  

MangoBaaz

Lahore, - Pakistan - 15k to 20k (PKR) - Per Month

Less than 1 Year Night Shift Full-Time

Job Details

Category:
Sales
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Graduate
Requires Traveling:
No
Salary:
15000 - 20000 PKR
Salary Type:
Per Month
Total Vacancies:
2
Skills
beautyplatformscustomer support representativestandardschathandlingqualitysalesproductivityservicecustomercustomer satisfactiontargetonlinetroubleshootingprovidingsupportcustomer service deliverycommunicationwritingpressure

Description

Rakanaa PVT LTD one of the leading upcoming Beauty Platforms in Pakistan urgently requires a female customer support representative.

Responsibilities:

Achieve established standards for call/chat/email handling quality, Sales, and productivity.

Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Should be target oriented, hardworking, and punctual

Assist all the clients coming through Live chat and respond promptly to their inquiries.

Take a proactive approach towards resolving issues, conducting online troubleshooting, and providing team support to ensure smooth customer service delivery.

Requirements:

Excellent communication and problem-solving skills

Proficient in English speaking as well as writing

Knowhow of beauty products

Ability to stay calm under pressure

Must be independent, self-motivated, and has a strong sense of responsibility.

Job Specification

Sehrish Jafar (Recruiter) is in search of talented and motivated individuals for the post of Customer Support Representative in the field of Sales in one of their office located in Lahore - Pakistan. The ideal candidate should have graduate qualification and atleast less than 1 year of experience. The position require beauty, platforms, customer support representative, standards, chat, handling, quality, sales, productivity, service, customer, customer satisfaction, target, online, troubleshooting, providing, support, customer service delivery, communication, writing, pressure mandatory skills. This is a Full-Time night shift job.Salary vary between 15k to 20k (PKR) per month depending upon skills and years of experience candidate got.