Juglo Pakistan
Thursday 01, Apr 2021

Customer Support Representative  

Juglo.pk

Faisalabad, - Pakistan - 25k to 30k (PKR) - Per Month

1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
Bachelors
Requires Traveling:
No
Salary:
25000 - 30000 PKR
Salary Type:
Per Month
Total Vacancies:
2
Skills
customer service representativehiringcustomercomplaintsprofessionalphonecallscustomer complaintspoliciescustomer satisfactioncustomer supporteducationcomputer skillsverbalwritten communication

Description

Job Description

Customer Service Representative Job Description
We are hiring a Customer Service Representative to manage customer queries and complaints.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through phone calls.
Acknowledging and resolving customer complaints.
Knowing about company policies so that you can answer questions.
Keeping records of customer interactions and complaints.
Ensure customer satisfaction and provide professional customer support.
Have the ability to respond to Emails.
Requirements:
The minimum education requirement is graduation.
Ability to remain professional and courteous with customers at all times.
Ability to stay calm when customers are stressed or upset.
Must have computer skills
Experience working with customer support.
Excellent verbal and written communication skills
Note: Please share your Resume/CVs at

Job Specification

Juglo Pakistan (Recruiter) is in search of talented and motivated individuals for the post of Customer Support Representative in the field of Customer Service in one of their office located in Faisalabad - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require customer service representative, hiring, customer, complaints, professional, phone, calls, customer complaints, policies, customer satisfaction, customer support, education, computer skills, verbal, written communication mandatory skills. This is a Full-Time morning shift job.Salary vary between 25k to 30k (PKR) per month depending upon skills and years of experience candidate got.