khadija jabeen
Friday 18, Feb 2022

Customer Support / Email Support Executive 

zameen.com

Lahore, - Pakistan - Salary Not disclosed

1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
1 Year
Required Qualification:
bachelors
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
live chatfluent in englishwritten skilscustomer service

Description

Responsible for provisioning the packages upon received invoices & deposit slips for new & existing accounts ·
Responsible for client account up gradation upon receiving invoices from different channels ·
Responsible for client account degradation upon expiration of clients account ·
-Responsible for handling other degradation requests from different channel (Ops, Customer Service, Listing Team) ·
-Clients addition in CRM & maintenance of their account by adding all prepared/signed contracts in CRM and verify their payments from bank statement ·
-Responsible to setup XML feed Integration ·
-Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations ·
-Live chat support to all related web users ·
-Responsible for banner management by setting up the notables on bayut.com

Job Specification

zameen.com is in search of talented and motivated individuals for the post of Customer Support / Email Support Executive in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require live chat, fluent in english, written skils, customer service mandatory skills. This is a Full-Time morning shift job.

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