Customer Success Specialist - Email / Chat (Lahore) 

Job Specification

ibex. is in search of talented and motivated individuals for the post of Customer Success Specialist - Email / Chat (Lahore) in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate or above qualification and atleast less than 1 year of experience. The position require people, change, solutions, customer, keyboard, customer experience, website, performance, core, client, swift, email, chat, level, service, dealing, query, procedures, providing, system, process, market, learning, environment, make, build, part, agile, head, time management, specialist, focus, organizing, setting, problem solving, professional, verbal, communication, ms office, excel, word, medical insurance, provident fund, leave, training, furniture, infrastructure, rewards mandatory skills. This is a Full-Time on rotation job.Salary vary between 80k to 90k (PKR) per month depending upon skills and years of experience candidate got.

About ibex.

ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!