Hassan Abbas
Sunday 01, Aug 2021

Customer Service Representative International (Female) 

Epaging (Pvt) Ltd

Karachi, - Pakistan - Salary Not disclosed

1 Year Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
Bachlors
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
2
Skills
customer service representativeliaisoncustomercustomer serviceshoesadvocatefeedbackcustomer caretroubleshootingcustomer complaintstargetservicestandardscustomer satisfaction

Description

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers.
They’re patient, empathetic, and passionately communicative.
Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Customer feedback is priceless, and these CSRs can gather that for you.
Problem-solving comes naturally to customer care specialists.
They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Job Specification

Epaging (Pvt) Ltd is in search of talented and motivated individuals for the post of Customer Service Representative International (Female) in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have bachlors qualification and atleast 1 year of experience. The position require customer service representative, liaison, customer, customer service, shoes, advocate, feedback, customer care, troubleshooting, customer complaints, target, service, standards, customer satisfaction mandatory skills. This is a Full-Time night shift job.