We are hiring Call Center Representative for our organization.
- Manage inbound and outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Excellent communication skills
- Strong interpersonal skills
Rentole is in search of talented and motivated individuals for the post of Customer Service Representative (CSR) in the field of Customer Service in one of their office located in Islamabad, Rawalpindi - Pakistan. The ideal candidate should have does not matter qualification and atleast 2 years of experience. The position require does not matter, hiring, call center, representative, inbound, outbound, build, trust, customer, open, communication, customer complaints, solutions, resolution, process, documents, procedures, interpersonal skills mandatory skills. This is a Full-Time morning shift job.
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