Customer Service Representative 

Job Details

Category:

Customer Service

Career Level:

Entry Level

Experience:

Less than 1 Year

Required Qualification:

Bachelor

Requires Traveling:

No

Salary:

20000 - 25000 PKR

Salary Type:

Per Month

Total Vacancies:

1

Skills

customerserviceorganizationtelecommunicationsupportphonehandlingcommunicationtimecomplaintsmailmediasolutionsincomingcallsorderconfirmationbachelor

Description

Customer Service Representative is required in our organization in Telecommunication sector.

Requirements:

    -Proven customer support experience
    -Tracking the record
    -Strong phone contact handling skills and active listening
-Must have good written communication skills (Content writer will be preferred)
    -Ability to multi-task, prioritize and manage time effectively
    -Resolve customer complaints via phone, email, mail or social media
    -Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Responsibilities:

    -Answering Incoming calls & Making order confirmation calls
    -Actively response on social media questions on Facebook.
    -Customers complains handling.

Qualification: Bachelor

Experience: - Years Experience (experience of social media will be preferred)

OR

Fresh with excellent communication skills

Job Type: Full-time
Salary: Rs , . to Rs , . /month