Ahmed Hashim
Saturday 05, Jan 2019

Customer Service Representative 

Telecommunication

Karachi, - Pakistan - 20k to 25k (PKR) - Per Month

Less than 1 Year Morning Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Bachelor
Requires Traveling:
No
Salary:
20000 - 25000 PKR
Salary Type:
Per Month
Total Vacancies:
1
Skills
customerserviceorganizationtelecommunicationsupportphonehandlingcommunicationtimecomplaintsmailmediasolutionsincomingcallsorderconfirmationbachelor

Description

Customer Service Representative is required in our organization in Telecommunication sector.

Requirements:

    -Proven customer support experience
    -Tracking the record
    -Strong phone contact handling skills and active listening
-Must have good written communication skills (Content writer will be preferred)
    -Ability to multi-task, prioritize and manage time effectively
    -Resolve customer complaints via phone, email, mail or social media
    -Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Responsibilities:

    -Answering Incoming calls & Making order confirmation calls
    -Actively response on social media questions on Facebook.
    -Customers complains handling.

Qualification: Bachelor

Experience: 1-2 Years Experience (experience of social media will be preferred)

OR

Fresh with excellent communication skills

Job Type: Full-time
Salary: Rs20,000.00 to Rs25,000.00 /month

Job Specification

Ahmed Hashim (Recutiter) is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelor qualification and atleast less than 1 year of experience. The position require customer, service, organization, telecommunication, support, phone, handling, communication, time, complaints, mail, media, solutions, incoming, calls, order, confirmation, bachelor mandatory skills. This is a Full-Time morning shift job.Salary vary between 20k to 25k (PKR) per month depending upon skills and years of experience candidate got.