Prime Human Resources Services
Tuesday 05, Jul 2022

Customer Service Executive  

Prime Human Resources Services

Karachi, - Pakistan - 25k to 35k (PKR) - Per Month

Fresh Graduate Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Fresh Graduate
Required Qualification:
Must be Bachelor
Requires Traveling:
No
Salary:
25000 - 35000 PKR
Salary Type:
Per Month
Total Vacancies:
75
Skills
fluency in english and urdu speakingreading and writing skillscomputer literate

Description

Responsibilities:

To ensure customer questions about Bank products and try to solve any problems they might have following Bank's procedures
To ensure phone calls and listen to customer's questions and concerns
Meet all service standards and quality parameters on all calls.
To service and maintain customer relation through Phone Banking channel
To ensure that he/she is updated on all latest products, policy, update and procedure.
Ensure to meet daily/weekly/monthly performance indicators as per defined processes. (MPS)
To ensure that all customer queries and complaints are addressed within the minimum possible time (attempt one call resolution to customer issues)

Job Specification

Prime Human Resources Services is in search of talented and motivated individuals for the post of Customer Service Executive in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have must be bachelor qualification and atleast fresh graduate of experience. The position require fluency in english and urdu speaking, reading and writing skills, computer literate mandatory skills. This is a Full-Time night shift job.Salary vary between 25k to 35k (PKR) per month depending upon skills and years of experience candidate got.


About Prime Human Resources Services

At Primehr, we deliver innovative and efficient HR solutions to transform your organization. We have research-based insights, experienced resources and a variety of strategies to support the need of your business and people. Primehr offers key HR solutions for Employee and Payroll Outsourcing, Executive Search and Recruitment, Antecedent Verification, HR Consulting and Training, Online Testing and Overseas Recruitment and Manpower Services. Our Corporate Head Office is located in Karachi and other regional offices are in Lahore and Islamabad.

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