- Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Make sales or recommendations for products or services that may better suit client needs
- Take part in training and other learning opportunities to expand knowledge of the company and position
- Adhere to all company policies and procedures
- Must good in English listening and speaking skills, there should be a clarity
Emploiscareers is in search of talented and motivated individuals for the post of Customer Sales Executive in the field of General Business in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate/bachelors qualification and atleast less than 1 year of experience. The position require make, calls, complaints, solutions, build, call center, trust, reliability, software, scripts, tools, metrics, providing, customer service, sales, client, part, training, learning, policies, clarity mandatory skills. This is a Full-Time night shift job.Salary vary between 25k to 30k (PKR) per month depending upon skills and years of experience candidate got.
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