US Packaging Solution
Friday 21, Jan 2022

Customer Sales and Service Representative  

US Packaging Solution

Lahore, - Pakistan - 20k to 25k (PKR) - Per Month

Student Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate
Requires Traveling:
No
Salary:
20000 - 25000 PKR
Salary Type:
Per Month
Total Vacancies:
20
Skills
salesbuildtrustcustomeropencommunicationcustomer servicehandlingcustomer complaintssolutionsresolutionprocessdocumentsprocedurespoliciescustomer supportclientservicerepresentativephoneorientationpresentation skillsschooldiploma

Description

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills and Qualifications
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

Job Specification

US Packaging Solution is in search of talented and motivated individuals for the post of Customer Sales and Service Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require sales, build, trust, customer, open, communication, customer service, handling, customer complaints, solutions, resolution, process, documents, procedures, policies, customer support, client, service, representative, phone, orientation, presentation skills, school, diploma mandatory skills. This is a Full-Time night shift job.Salary vary between 20k to 25k (PKR) per month depending upon skills and years of experience candidate got.


About US Packaging Solution

We provide customized packaging solutions to the companies based in UK & USA.      

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