Job Details
- Category:
- Customer Service
- Career Level:
- Entry Level
- Experience:
- Student
- Required Qualification:
- Intermediate/A level
- Requires Traveling:
- No
- Salary:
- Salary Not disclosed
- Salary Type:
- Per Month
- Total Vacancies:
- -35
- Skills
Description
Program Overview:
ILA - ibex. Learning Academy, a leading educational platform in Pakistan, is seeking dedicated individuals to join our team as Certified Customer Service Professionals (CCSP). This role offers a unique opportunity to become certified in customer service excellence through our specialized program. Our team comprises highly qualified trainers dedicated to fostering effective communication skills and providing comprehensive training to empower individuals for success. We collaborate closely with talented individuals, offering guidance to help them identify and refine their skills. Our aim is to provide opportunities for individuals to develop and flourish independently. We prioritize meeting the diverse needs of our participants by offering skill enhancement programs that foster both personal and professional growth.
Key Responsibilities:
Master verbal and non-verbal language skills, grammar, fluency, and system maneuvering.
Develop proficient typing speed and computer skills essential for customer service roles.
Prepare for the recruitment process through mock interviews and weekly assessments.
Demonstrate refined communication, grammar, vocabulary, and pronunciation in interactions.
Groom your personality to boost confidence and professionalism in customer-facing roles.
Collaborate with industry professionals and explore the diverse world of ibex. and its Fortune partners.
Qualifications:
High school diploma or equivalent qualification required; Bachelor’s degree preferred.
Excellent verbal and written communication skills in English.
Strong interpersonal skills with the ability to engage effectively with diverse audiences.
Proficiency in computer usage and typing skills.
Commitment to personal and professional growth.
Ability to work collaboratively in a team-oriented environment.
Benefits:
Opportunity to become certified in customer service excellence.
Access to top-notch training and development programs.
Exposure to a diverse range of industries and partners.
Career advancement opportunities within ILA - ibex. Learning Academy and its affiliated companies.
Join ILA - ibex. Learning Academy today and embark on a rewarding career journey in customer service excellence! Apply now to become a Certified Customer Service Professional and unlock your potential for success.
Job Type: Full-time
Salary: Rs , . - Rs , . per month
Job Specification
ibex. Pakistan is in search of talented and motivated individuals for the post of Customer Experience Training in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate/a level qualification and atleast student of experience. The position require customer service, effective communication skills, client dealing mandatory skills. This is a Full-Time on rotation job.
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