E-commerce Hub
Saturday 11, Mar 2023

Customer Care Representative  

E-commerce Hub

Lahore, - Pakistan - 20k to 25k (PKR) - Per Month

Student Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate
Requires Traveling:
Yes
Salary:
20000 - 25000 PKR
Salary Type:
Per Month
Total Vacancies:
20
Skills
industrycapitalarearatingholidaysinvestigationsoftwarerecordingformshiringcustomer care representativededicatedcentercustomer servicenight shifttrainingvoicecustomer satisfactionbasiccomputerofficeenvironmentfocuscustomercomplaintsproblemmanagementresolutionproviding

Description

We are hiring Customer Care Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.

Qualifications

  • Call center or customer service experience preferred
  • Night shift pm to am
  • Freshers are encouraged to apply
  • Willingness to participate in training before hire and on-the job
  • Excellent listening skills and an empathetic voice and manner
  • Dedication to customer satisfaction
  • Basic knowledge of computer and office systems
  • Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
  • Familiarity with all of the goods and services offered by the company
  • Lahore based onsite job
Responsibilities
  • Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Answer any questions the customer may have about available products and services
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  • Select appropriate responses to customer issues and work quickly to resolve them
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services

Job Specification

E-commerce Hub is in search of talented and motivated individuals for the post of Customer Care Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate qualification and atleast student of experience. The position require industry, capital, area, rating, holidays, investigation, software, recording, forms, hiring, customer care representative, dedicated, center, customer service, night shift, training, voice, customer satisfaction, basic, computer, office, environment, focus, customer, complaints, problem, management, resolution, providing mandatory skills. This is a Full-Time night shift job.Salary vary between 20k to 25k (PKR) per month depending upon skills and years of experience candidate got.


About E-commerce Hub

An E-commerce service provider company