This individual will be engaged in aggressive hands-on learning of the PRG products and services, industry standards, interoperability opportunities to deliver top quality client relationship management. Responsibilities include client communication, project management, implementation, training, consulting as well as go-live support.
Handle customer communication (phone and email) in order to analyze and resolve client issues, provide training, handle and escalate complaints. Serve as single point of contact for project management, and issue escalation. Provide physician and staff training, webinars, consulting, and operational guidance. Adherence to standard operating procedures, company policies and guidelines.
Year’s call center experience desired.
Exceptional engagement and communication skills.
People friendly, disciplined, organized and dedicated.
Proven ability in managing and fostering relationships.
Attention to detail and ability to participate in overall customer relationship management activities.
Physicians Revenue Group, Inc is in search of talented and motivated individuals for the post of Cold Caller in the field of Business Development in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelors qualification and atleast 3 years of experience. The position require communication, ms-office mandatory skills. This is a Full-Time night shift job.Salary vary between 45k to 50k (PKR) per month depending upon skills and years of experience candidate got.
About Physicians Revenue Group, Inc
Physicians Revenue Groups is a true, full practice management and consulting firm specializing in small to mid-size physician practices. Our mission is to help private practices survive and thrive in the fast-changing health care environment. Our revenue management team can perform billing, credentialing, medical audits, claim filing and follow up, appeals, patient and insurance collection follow up. Our practice management team offers vendor management, marketing, human resource, payroll, and accounting assistance.