On Phone: Lead Generation
Following up on opt-in leads that showed interest in our services and to schedule them for our live webinars. The data was texted/SMS'd and they showed interest in our products. This is not cold calling.
On Phone: Customer Service
You will be required to deliver professional customer service over the phone.
- Performing Data Entry work on multiple projects including our online stores.
You will be required to deliver professional customer service over:
- Text messaging Platform.
- Website Chat.
- Uber Conference/Screen Sharing.
- Trouble shooting customer accounts on our cloud platform.
Requirements/Prerequisites/Skills you must have:
- You must have at least 1 to 2 years of International Call Center Experience and be well versed in written business communication.
- Your English must be fluent and taking instructions in English should be natural to you.
- Willingness to work Night Shift between 9pm to 6am Monday Through Saturday.
- You will arrange for your transportation back & forth to the office. We do not provide pick & Drop.
- You should be proactive and quick on your feet.
- You MUST have good grasp over Microsoft Office.
- Possessing Adobe Photoshop skill would be an advantage.
- Ability to learn new software/products on your own would be desired.
- Professional writing and verbal skills in English is a must have.
- Be self-learner and highly proactive.
- Be able to learn new platforms introduced to you on your own.
- Neutral English Accent.
- Preferable skills over Chrome, Firefox, Skype, Zendesk, Slack, Playstore, Uber conference, Hubstaff, Hubspot and other Software.
- You MUST possess a friendly personality.
- We offer Base Salary and No Commissions.
- The salary could be up to 40,000 a month depending on how you clear the interview.
- Job Type: Full-time
- Days: Monday through Saturday (Sunday OFF)
- Hours: 9* hours (1 hour break)
- Time zone: 9pm PKST - 6am PKST
- We do not believe in Class Room Training, You will be on Pay-Roll from the day you join us.
- We expect you to know the basics of almost everything in General about customer service, Business Communication in English and Common software and applications.
- We are not a training school and we definitely do not teach English.
- Monday through Saturday between 6pm and 10pm with a copy of your resume.
- Your Answers to Questions below must be in a YES before applying for this job.
- Do you have at least 1 year of International Call Center experience?
- Do you speak English fluently without a heavy accent?
- Are you and your family willing to let you work Night Shifts 9pm to 6am Monday through Saturday?
- You acknowledge you will be responsible for your commute to and from the office?
- You agree to the salary range mentioned and we can offer you anything from the range?
VIA Connections is in search of talented and motivated individuals for the post of Business Development Executive cum Data Entry Specialist in the field of Business Development in one of their office located in Karachi - Pakistan. The ideal candidate should have undergraduate/graduates qualification and atleast 1 year of experience. The position require email, generation, data, troubleshooting, customer, service, entry, online, messaging, website, cloud, international, business, english, microsoft, adobe, writing, verbal, general, communication, telecommunication mandatory skills. This is a Full-Time night shift job.Salary vary between 20k to 40k (PKR) per month depending upon skills and years of experience candidate got.
About VIA Connections
We offer the services of virtual assistants to take on processes from our clients