The Orbit
Wednesday 10, Jun 2020

Associate Customer Service Representative  

the orbit solution

Lahore, - Pakistan - Salary Not disclosed

Fresh Graduate On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Student (Undergraduate/Graduate)
Experience:
Fresh Graduate
Required Qualification:
matriculation
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
60
Skills
teamcall centerincomingcustomercallscompanypoliciesdirectingproducthiringcustomer satisfactionmakephonetrainingresolutionissuedatacomputerinboundoutboundservicesupportlarge

Description

Summary

We are seeking energetic and
reliable professionals to join
our team as Call Center
Representatives. The successful
candidates will be responsible
for answering incoming customer
calls, utilizing company
policies to solve customer
issues and directing calls to
the managerial team when
necessary. Our Call Center
Representatives are often the
first point of contact for
customers’ product issues, so we
are interested in hiring
individuals with a commitment to
customer satisfaction and an
ability to make quick and
accurate decisions.
 Responsibilities and Duties
Answer incoming customer phone
calls and take appropriate
action for each call
Maintain customer satisfaction
ratings based on explicit
criteria set forth by the
company
Attend mandatory training
sessions to stay updated on
product or company policy
changes
Use company policies to
determine if there can be an
immediate resolution to a
customer issue or if that issue
requires managerial input
Input data into the company
computer platform to keep each
customer record updated
Experience & Fresh One can apply
may be you are the one
You can send your CV on whatsapp
number too
( ) If you will be
Shortlisted you will receive a
call for walk-in interview
COMPANY DETAIL
An inbound and outbound call
centre is operated by a company
to administer incoming product
or service support or
information enquiries from
consumers. ... The majority of
large companies use contact
centres as a means of managing
their customer interactions.

Job Specification

The Orbit (Recutiter) is in search of talented and motivated individuals for the post of Associate Customer Service Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have matriculation qualification and atleast fresh graduate of experience. The position require team, call center, incoming, customer, calls, company, policies, directing, product, hiring, customer satisfaction, make, phone, training, resolution, issue, data, computer, inbound, outbound, service, support, large mandatory skills. This is a Full-Time on rotation job.