• Moderation of ad including, but not limited to, verification, content adjustment, claim validation, etc.
• Chat response to customers
• Email coordination with customers
• Social media response
o No. of Vacancies:
• Customer centric attitude
• Communication Skills, written as well as oral
• Flexibility and adaptability
ibex. is in search of talented and motivated individuals for the post of Associate - Back Office in the field of Customer Service in one of their office located in Lahore, Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast fresh graduate of experience. The position require content, coordination, media mandatory skills. This is a Full-Time on rotation job.
ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.