eCentric Solutions
Thursday 27, Jul 2023

TELESALES Representative  

eCentric Solutions

Lahore, - Pakistan - 20k to 50k (PKR) - Per Month

1 Year Morning Shift Full-Time

Job Details

Category:
Business Development
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
Bachelors
Requires Traveling:
No
Salary:
20000 - 50000 PKR
Salary Type:
Per Month
Total Vacancies:
4
Skills
customer satisfactioninbound callsoutboundcallscommunicationhandlinginformation researchissuesolutionsbuildcall centerdatabaseindustrycustomermanagementteam playerprofessionaltelephone

Description

We are looking for an EXPERIENCED AGENT(Male/Female) for our US Campaign related to Truck Dispatching . The successful candidate will be able to accept ownership for effectively reaching out to new customers, address inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
• Managing inbound calls OR Outbound Calls
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way.
• Experience in Call Center Industry will be preferred.
• Excellent skills in Customer Services and Management.
• Problem-solving.
• Self-motivated.
• Good team player.
• Ability to multi-task.
• Must have a professional telephone manner.
• Fresh candidates may also apply if they are excellent in English speaking and listening
• Gifts will be awarded to our hardworking and dedicated candidates.

Job Specification

eCentric Solutions is in search of talented and motivated individuals for the post of TELESALES Representative in the field of Business Development in one of their office located in Lahore - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require customer satisfaction, inbound calls, outbound, calls, communication, handling, information research, issue, solutions, build, call center, database, industry, customer, management, team player, professional, telephone mandatory skills. This is a Full-Time morning shift job.Salary vary between 20k to 50k (PKR) per month depending upon skills and years of experience candidate got.


About eCentric Solutions

E-Commerce solutions provider