- Software Documentation Handling from Requirements Phase to Deployment Phase.
- Understanding the technology and applications for which documentation is to be prepared.
- Gathering and analyzing the information needs of the user.
- Creating Software Demos and interactive tutorials
- Collaborating with developers and managers to clarify technical issues.
- Communicating and managing customer relationships.
- Handling Client Queries and Documentation
- Create Product Demos and Trainings for in-house staff and clients
- Proof existing content for accuracy, consistency and adherence to corporate style
- Author, collaborate, personalize, and optimize content for Product Online Help systems (Fresh desk)
- Reporting to higher authorities and other colleagues.
Muhammad Hamza (Recutiter) is in search of talented and motivated individuals for the post of Senior Business Analyst & Technical Writer in the field of Information Technology in one of their office located in Lahore - Pakistan. The ideal candidate should have graduate qualification and atleast 3 years of experience. The position require system, writer, documentation, architecture, laravel, mobile, customer experience, product, service, support, dedicated, business, innovative, technology solutions, primary, software, handling, requirements, deployment, technology, user, clarify, technical, customer, client, staff, content, corporate, author, online, desk, reporting mandatory skills. This is a Full-Time evening shift job.