BPO QA Officer - Call Center & Customer Support
Systems Limited
Job Details
- Category:
- Information Technology
- Career Level:
- Student (Undergraduate/Graduate)
- Experience:
- 1 Year
- Required Qualification:
- bachelors
- Requires Traveling:
- No
- Salary:
- 35000 - 45000 PKR
- Salary Type:
- Per Month
- Total Vacancies:
- 2
- Skills
Description
Job Description:
• Evaluation of Calls, Chat & Emails
• Managing reports & presentations
• Individual assessments
• Creating refresher sessions & training plan
Experience of working in an international Campaign
Knowledge of Quality check system at a call centre and/or CSR department
Worked as a team lead or supervisor
Flexible with timing
Skills required:
• Attention to detail
• Critical thinking
• Analytics
• Excellent written & verbal communication skills
• Leadership
• Organizational skills
• Interpersonal skills
Job Specification
Systems Limited is in search of talented and motivated individuals for the post of BPO QA Officer - Call Center & Customer Support in the field of Information Technology in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require team lead, excellent english communication, flexible and adabtable, good interpersonal skills, teambuilding mandatory skills. This is a Full-Time night shift job.Salary vary between 35k to 45k (PKR) per month depending upon skills and years of experience candidate got.
About Systems Limited
Systems Limited is a global leader of next-generation IT services and BPO solutions. Ever since its inception in 1977, the company has evolved and taken center stage in information and technology by providing computing strategies and solutions to Government and Private Organizations.
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