Deliver best-in-class front-line support to our customers via live chat, Ensure timely responses and resolutions on all customer enquiries, Escalate bugs and feature requests to the Product and Engineering teams as appropriate, Troubleshoot and properly action customer enquiries, Be an ambassador for the company and cultivate strong customer relationships
Eminence Hiring (Recruiter) is in search of talented and motivated individuals for the post of Product Support Specialist in the field of Product Management in one of their office located in Karachi - Pakistan. The ideal candidate should have minimum graduate from a reputable institute qualification and atleast 3 years of experience. The position require support, chat, customer, product, engineering, ambassador mandatory skills. This is a Full-Time evening shift job.Salary vary between 80k to 120k (PKR) per month depending upon skills and years of experience candidate got.