Wednesday 08, Mar 2023

Pashto Speaker 


Karachi, - Pakistan - Salary Not disclosed

Fresh Graduate On Rotation Full-Time

Job Details

Customer Service
Career Level:
Entry Level
Fresh Graduate
Required Qualification:
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
urduaccentcallscomplaintscustomertransactionsrecordingprocessformsinvestigationms officeexceloperationscommunication skillslanguagesbenefitsmedical insuranceprovident fundinternalbonusplanning


Job Overview

ibex. is looking for a female who has command on Pashto language with clear Urdu accent.
Job Description
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
Follow up to ensure that appropriate actions were taken on customers’ requests
Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Specification
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Excellent communication skills and good command on Pashto and Urdu languages
Graduate or above
Perks & Benefits
Medical Insurance
Permanent Employment Status
Provident Fund
Internal Job Opportunities
Annual Leaves
Leaves Encashment
Referral Bonus
Job Type: Full-time
Salary: Rs , . per month
Ability to commute/relocate:
Karachi: Reliably commute or planning to relocate before starting work (Required)

Job Specification

ibex. is in search of talented and motivated individuals for the post of Pashto Speaker in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast fresh graduate of experience. The position require urdu, accent, calls, complaints, customer, transactions, recording, process, forms, investigation, ms office, excel, operations, communication skills, languages, benefits, medical insurance, provident fund, internal, bonus, planning mandatory skills. This is a Full-Time on rotation job.

About ibex.

ibex. is a public listed company on NASDAQ. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!