Operations Manager  

Job Details

Category:

Project Management

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Bachelors

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

project managementcommunication skillsexcelproductiononboardingplanningeffective communication

Description

Job Specifications

• • Bachelor's Degree
  • Minimum of year of experience directly related to project management.
  • Excellent verbal and written English communication skills
  • Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
  • Ability to work independently and meet deadlines under pressure
  • Excel Formulas will be an added advantage.
  
  
  Job Description
  
  
  • Manages localization projects from beginning to end, working closely with language specialists, localization engineers, account managers, and external vendors.
  • Interprets and provides guidance and instruction to internal and external production panel/linguists internationally in addition to onboarding perspective freelance / in-house translations.
  • Managing a team of Production executives and Quality Assurance analysts.
  • Planning of projects – Planning – Execution – Monitoring – QA – Conclusion.
  • Evaluate incoming projects to determine the resources required to complete the project and assign as appropriate in order to maximize the profit margin.
  • Monitoring the Quality assurance of each project and ensuring deliverables are as per the client requirements.
  • Identifies and solves localization issues or disagreements, whether system or product, identifies causes and performs corrective/preventative action.
  • Liaising with a salesperson- Account managers constantly for every project for regular updates.
  • Assist in the recruitment, evaluation, and ongoing testing of global resources.
  • Maintaining the Database of all the projects being completed at the production end by archiving the documents and Database of all the in-house and Freelance linguists, interpreters, Notarizers, Transcriptionist, copywriters, and Apostille services globally.
  • Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities.
  • Archive project materials in an organized fashion for future retrieval, which may include assigning metadata.
  • Work closely with the client-facing team to develop project plans for upcoming projects that are in the pipeline.
  • Continuously strive to improve workflows, find efficiencies, broaden services, and grow the business working closely with DTP analysts.
  • Manage large and complex projects, while coordinating with other internal teams.
  • Proactive and effective communication with internal and external stakeholders, at all levels
  • Implementing our ISO-accredited quality control procedures and resolving client complaints if they arise.