Online Call Centre Representative 

Job Details

Category:

Business Development

Career Level:

Experienced (Non-Managerial)

Experience:

1 Year

Required Qualification:

Minimum Bachelors

Requires Traveling:

No

Salary:

Salary Not disclosed

Salary Type:

Per Month

Total Vacancies:

1

Skills

excellent communication skillsproblem solvingms officeparticularly excelcustomer services

Description

·         Use the internal referral portal effectively
·         Capable to use different methodologies for reactivation of dormant clients
·         Able to conduct smart online surveys for customer satisfaction
·         Bridging the gap between the digital usage and over the phone usage of the accounts.
·         Excellent spoken and written communication skills
·         Proficient in MS Office - particularly Excel
·         Problem solving attitude

Candidates having year experience in similar capacity in a Brokerage Firm/ Call centre will be preferred.