Rohaib Rehmam
Saturday 22, May 2021

NOC Analyst  

OS Biz

Peshawar, - Pakistan - Salary Not disclosed

2 Years Morning Shift Full-Time

Job Details

Category:
Information Technology
Career Level:
Manager (Manager/Supervisor)
Experience:
2 Years
Required Qualification:
CCNA/CCNP , MCSA/MCSE
Requires Traveling:
No
Salary:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
1
Skills
securitynetworknoc analystlevelassociateindustryregionalnetwork monitoringtoolszabbixnagiosprtgsolarwindsservice deskmonitoringinfrastructureenterpriseenvironmentsystem administrationactivitieswindows active directoryroutingit infrastructurestoragemonitorincidentarchitecturetechnicalbackupconsumerfieldcustomeravailabilityconfigurationmodificationincomingcallshelpdesk

Description

Job Description

Job Title: NOC Analyst
Position Type: Full time, Remote Role
Experience Level: Associate Level - years & above experience
Salary: As per industry standard or regional pay scale
Qualification:
CCNA/CCNP
MCSA/MCSE
Role Responsibilities & Requirements:
- Experience working with Network monitoring tools such as Zabbix, Nagios,
PRTG, SolarWinds, ManageEngine or other industry standard tools
- Experience working with Service Desk, CM/CI Tools
- to Years’ experience in monitoring and/or supporting Infrastructure, Network Devices
and Applications in an Enterprise environment in a NOC or Service Desk environment.
- Familiarity with system administration activities – Windows, Active Directory, DNS, Routing
etc.
- Good understanding of IT infrastructure – Servers, Networks, Network devices, Storage,
Applications etc.
- Able to identify & troubleshoot network & systems issues
- Monitor Alerts/Alarms and Incident tickets for IT infrastructure of various customer’s
enterprise networks
- Analyze network & systems architecture. Provide technical backup to consumer on all
network related incidents
- Coordinate with field resources and vendors to enhance network related issues and
customer problems
- Monitoring & Manage resources for maximum availability.
- Perform configuration modification and provide update to systems accordingly.
- Answer incoming calls, triage and solve a variety of helpdesk inquiries.
Provide timely responses to all incidents, outages and performance alerts. Categorize issues
for escalation to appropriate technical teams & coordination with end client
- Recognize, identify and prioritize incidents in accordance with customer business
requirements, organizational policies and operational impact
- Collect and review performance reports for various systems, and report trends in hardware
and application performance to assist senior technical personnel to predict future issues or
outages
- Monitor a wide variety of information and network systems that include, but are not limited
to telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, A/V, VoIP
systems, servers, storage, backup, operating systems and core applications
- Document all actions in accordance with established policies & procedures
- Notify customer and third-party service providers of issues, outages and remediation status
- Work with internal and external technical and service teams to create and/or update
knowledge base articles
- Perform systems testing and operational tasks (installation of patches, network connectivity
testing, script execution, etc.)
- Support multiple technical teams in x environment operational environments with high
uptime requirements. Varied shift schedules may include day or evening hours.
- Report writing & creating documentation
- Other duties as assigned
Other qualities:
- - Excellent communication skills in solid command in English both spoken & written
- Multi-tasking
- Attention to detail & observation skills
- Ability to follow procedures precisely
- Efficient & Punctual
Hr (at) osbiz

Job Specification

Rohaib Rehmam (Recruiter) is in search of talented and motivated individuals for the post of NOC Analyst in the field of Information Technology in one of their office located in Peshawar - Pakistan. The ideal candidate should have ccna/ccnp , mcsa/mcse qualification and atleast 2 years of experience. The position require security, network, noc analyst, level, associate, industry, regional, network monitoring, tools, zabbix, nagios, prtg, solarwinds, service desk, monitoring, infrastructure, enterprise, environment, system administration, activities, windows active directory, routing, it infrastructure, storage, monitor, incident, architecture, technical, backup, consumer, field, customer, availability, configuration, modification, incoming, calls, helpdesk mandatory skills. This is a Full-Time morning shift job.