GE Solucions
Saturday 21, Jan 2023

Jr. Customer Support Executive  

GE Solucions

Karachi, - Pakistan - 25k to 30k (PKR) - Per Month

1 Year Night Shift Full-Time

Expired

Job Details

Category:
Customer Service
Career Level:
Experienced (Non-Managerial)
Experience:
1 Year
Required Qualification:
Intermediate
Requires Traveling:
No
Salary:
25000 - 30000 PKR
Salary Type:
Per Month
Total Vacancies:
1
Skills
providingcustomer supportregioncustomerdatacustomer experiencebusiness growthmethodscallssolutionscustomer success managerplatformsebayfeedbackcaseideasrevenueenvironmentmanagementsalesstrategyplanningmajorretailarbitragecommunicationinterpersonal skills

Description

Responsibility:

The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.
Analyzing customer data to improve customer experience, leading to sustainable business growth.
Providing accurate, valid, and complete information by using the right methods and answering calls professionally and providing solutions to the customer.
The Customer Success Manager has to plan and initiate the different strategic processes to handle customers on various E-commerce Platforms such as eBay, Amazon, Walmart & others
Manage the entire Customer Support Team, suggest ways, and provide timely feedback to the team for enhancing customer experience.
Solving Complexities related to a Customer Case and providing the best possible solutions.
Suggest Improvements for retaining customers and suggest new ideas for acquiring more customers leading to revenue growth.
Creating a positive work environment and motivating the team to achieve the desired objectives by identifying gaps and suggesting ways of improvement.
Requirements:
Minimum year of experience in Customer Support Management.
Experience in E-Commerce Sales and Strategy planning is a MUST.
Hands-on expertise in US Marketplaces like eBay, Amazon, Walmart, Wish, Etsy, etc.
Knowledge about Major Ecommerce Models like dropship, Retail arbitrage along with Amazon FBA, FBM, and PL.
A Self – Starter who seeks challenges with exceptional communication and interpersonal skills.

Job Specification

GE Solucions is in search of talented and motivated individuals for the post of Jr. Customer Support Executive in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate qualification and atleast 1 year of experience. The position require providing, customer support, region, customer, data, customer experience, business growth, methods, calls, solutions, customer success manager, platforms, ebay, feedback, case, ideas, revenue, environment, management, sales, strategy, planning, major, retail, arbitrage, communication, interpersonal skills mandatory skills. This is a Full-Time night shift job.Salary vary between 25k to 30k (PKR) per month depending upon skills and years of experience candidate got.


About GE Solucions

At GE Solucions, we understand the importance of your time, that is why our Virtual Assistants execute your non-core activities and free up your time to concentrate on higher value tasks, and this results in better efficiency and higher personal gains for you.

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