Monday 15, Apr 2024

Jr. Customer Support Executive

Abnotix Solutions

Karachi, - Pakistan - 30k to 50k (PKR) - Per Month

1 Year Night Shift Full-Time

Expired

Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: 1 Year
Required Qualification:: bachelors
Requires Traveling:: No
Salary:: 30000 - 50000 PKR
Salary Type:: Per Month
Total Vacancies:: 3
Skills: internationalcustomer supportcustomer servicecustomer support executiveprovidingcustomerassistancephoneemailcomplexseniorsupportfeedbacktrainingproductbusiness communicationcommunication skillsverbalcomputer skills

Description

We are excited to offer an International Customer Support opportunity for individuals interested in gaining hands-on experience in customer service. As Jr. Customer Support Executive, you will have the opportunity to learn and contribute to providing excellent customer assistance, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

Assist customers with inquiries and provide timely and courteous responses via phone, email, or live chat.

Learn to identify and address customer needs, escalating complex issues to senior team members as needed.

Gain knowledge of our products and services to provide accurate information and support to customers.

Collaborate with the customer support team to improve processes and enhance the overall customer experience.

Maintain accurate records of customer interactions and feedback for continuous improvement.

Participate in training sessions and workshops to develop customer service skills and product knowledge.

Requirements:

Pursuing or recently completed a degree in Business, Communication, or a related field.

Strong communication skills, both verbal and written.

Basic computer skills and familiarity with customer service principles.

Working days: Monday to Saturday

Working hours: PM to AM

Location: North Nazimabad block K, Karachi, Pakistan

Job Type: Full-Time

Job Specification

Abnotix Solutions is in search of talented and motivated individuals for the post of Jr. Customer Support Executive in the field of Customer Service in one of their office located in Karachi - Pakistan. The ideal candidate should have bachelors qualification and atleast 1 year of experience. The position require international, customer support, customer service, customer support executive, providing, customer, assistance, phone, email, complex, senior, support, feedback, training, product, business communication, communication skills, verbal, computer skills mandatory skills. This is a Full-Time night shift job.Salary vary between 30k to 50k (PKR) per month depending upon skills and years of experience candidate got.

Jr. Customer Support Executive

Abnotix Solutions

Job Details

Description

Job Specification

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