Shumaila Gul
Tuesday 01, Sep 2020

International Call Center Agent 

eZhire Private Limitedd

Karachi, - Pakistan - 25k to 40k (PKR) - Per Month

Less than 1 Year Evening Shift Full-Time

Job Details

Category:
Information Technology
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Intermediate/ A-levels
Requires Traveling:
No
Salary:
25000 - 40000 PKR
Salary Type:
Per Month
Total Vacancies:
8
Skills
clear and effective communicationpatiencepositive attitudeadaptabilityclient dealing

Description

Fluent written and excellent English language skills. The calls will be to & from the Middle East and the candidate should be able to understand different accents.

  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, process bookings, forms, and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.   
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
    • Candidates with good Arabic speaking skills will he highly preferred.

Job Specification

Shumaila Gul (Recruiter) is in search of talented and motivated individuals for the post of International Call Center Agent in the field of Information Technology in one of their office located in Karachi - Pakistan. The ideal candidate should have intermediate/ a-levels qualification and atleast less than 1 year of experience. The position require clear and effective communication, patience, positive attitude, adaptability, client dealing mandatory skills. This is a Full-Time evening shift job.Salary vary between 25k to 40k (PKR) per month depending upon skills and years of experience candidate got.