ibex.
Thursday 02, Jan 2020

Customer Support Specialist  

ibex.

Karachi, Lahore, Islamabad, - Pakistan - 25k to 55k (PKR) - Per Month

Student On Rotation Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Student
Required Qualification:
Intermediate/ A Level/ Bachelor's
Requires Traveling:
No
Salary:
25000 - 55000 PKR
Salary Type:
Per Month
Total Vacancies:
15
Skills
englishamericanaccentms officeexceloperationsflexiblecommunication skillsintermediatecustom-server-controlsadaption

Description

Job Description:

Timely preparation of rates and quotes for customers and overseas agents.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely correspondence back to customers, track and resolving any issues regarding product.
Job Specification:
Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
Proficient with MS Office particularly MS Excel (Spreadsheet)
Possess Knowledge of Call Centre Operations
Must be flexible to work in shifts
Excellent communication skills
Qualification:
O-Level / A-Level / Intermediate / Bachelors/Masters.

Job Location:
Karachi, Lahore & Islamabad

Salary:
up to , /-

Job Specification

ibex. is in search of talented and motivated individuals for the post of Customer Support Specialist in the field of Customer Service in one of their office located in Karachi, Lahore, Islamabad - Pakistan. The ideal candidate should have intermediate/ a level/ bachelor's qualification and atleast student of experience. The position require english, american, accent, ms office, excel, operations, flexible, communication skills, intermediate, custom-server-controls, adaption mandatory skills. This is a Full-Time on rotation job.Salary vary between 25k to 55k (PKR) per month depending upon skills and years of experience candidate got.


About ibex.

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.