Yasir Ali
Tuesday 09, Jun 2020

Customer Support Representative  

M&S Online

Gulberg 2 Lahore, - Pakistan - Salary Not disclosed

1 Year Night Shift Full-Time

Job Details

Customer Service
Career Level:
Experienced (Non-Managerial)
1 Year
Required Qualification:
Graduate or above
Requires Traveling:
Salary Not disclosed
Salary Type:
Per Month
Total Vacancies:
american accentenglish speakingexcellent english speakingappointoutbound salescustomer support representativeenglish language


We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Sales/ Customer Support Representative. The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent. 

  • Communicate with customers via phone calls, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Contacting potential or existing customers to inform them about a product.
  • You will be responsible for generating calls to potential customers
  • Ensuring that you are on track with sales goals
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Ideal candidate must be graduate or above
  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.

Essential Requirements:

  • Minimum -Year call representative role experience
  • Candidates with excellent English speaking skills will be preferred
  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!
  • Able to work honestly and ethically.
  • Must be able to work in a fast past and dynamic work environment.
  • Very well organized and reliable.
  • A key Team player.
  • Outstanding communicator and listener
  • The ability to persuade, with a professional with a patient and friendly personality.

Candidates with relevant experience are encouraged to apply.

Job Specification

Yasir Ali (Recutiter) is in search of talented and motivated individuals for the post of Customer Support Representative in the field of Customer Service in one of their office located in Gulberg 2 Lahore - Pakistan. The ideal candidate should have graduate or above qualification and atleast 1 year of experience. The position require american accent, english speaking, excellent english speaking, appoint, outbound sales, customer support representative, english language mandatory skills. This is a Full-Time night shift job.