Tuesday 13, Jan 2026

Customer Support Officer Fresh Graduate Male Evening shift

Awidsoft

Rawalpindi, - Pakistan - 400k to 50k (PKR) - Per Month

Fresh Graduate Evening Shift Full-Time

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Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: Fresh Graduate
Required Qualification:: Graduation
Requires Traveling:: No
Salary:: 400000 - 50000 PKR
Salary Type:: Per Month
Total Vacancies:: 1
Skills: customer serviceofficecustomer supportofficersupportpivotalstandardscustomer satisfactionlargeincomingcustomercallsprofessionalcustomer complaintssolutionsresolutioncommunicationprocedurespoliciesenglish writinginterpersonal skillstyping speedlevelenglish writing & speaking skills with excellent c

Description

Job description:

We are excited to announce an opening in our customer service team in our Pakistan office located in Bahria Town Phase , Islamabad.

As a Customer Support Officer, you will be the front-line support for our client's customers, ensuring their queries are resolved with efficiency and empathy. Your role will be pivotal in maintaining the high standards of customer satisfaction that Aroma Flowers known for.

Key Responsibilities:

Manage large amounts of incoming Whatsapp Messages, customer inquiries & calls with a professional demeanor.

Identify and assess customers’ needs to achieve satisfaction.

Provide accurate, valid, and complete information by using the right methods/tools.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, orders, and requirements

Follow communication procedures, guidelines, and policies.

Take the extra mile to engage customers.

Requirements:

English Writing & Speaking skills with excellent communication and interpersonal skills.

Ability to multitask, prioritize, and manage time effectively.

Strong problem-solving skills and the ability to think on your feet.

Must have a Graduation Degree.

Good typing speed with a high level of accuracy.

Fresh Graduates can also apply.

Job Specification

Awidsoft is in search of talented and motivated individuals for the post of Customer Support Officer Fresh Graduate Male Evening shift in the field of Customer Service in one of their office located in Rawalpindi - Pakistan. The ideal candidate should have graduation qualification and atleast fresh graduate of experience. The position require customer service, office, customer support, officer, support, pivotal, standards, customer satisfaction, large, incoming, customer, calls, professional, customer complaints, solutions, resolution, communication, procedures, policies, english writing, interpersonal skills, typing speed, level, english writing & speaking skills with excellent c mandatory skills. This is a Full-Time evening shift job.Salary vary between 400k to 50k (PKR) per month depending upon skills and years of experience candidate got.

Customer Support Officer Fresh Graduate Male Evening shift

Awidsoft

Job Details

Description

Job Specification

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