Tuesday 06, Jan 2026

Customer Support Executive

ibex. Pakistan

Islamabad, - Pakistan - 40k to 45k (PKR) - Per Month

Less than 1 Year On Rotation Full-Time

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Job Details

Category:: Customer Service
Career Level:: Entry Level
Experience:: Less than 1 Year
Required Qualification:: Bachelors
Requires Traveling:: No
Salary:: 40000 - 45000 PKR
Salary Type:: Per Month
Total Vacancies:: 10
Skills: communication skillsclient acquisition skillscustomer service skills

Description

We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude.

Responsibilities:

Respond to customers professionally to provide information about products and services, take cancellations, or obtain details of complaints

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications

Follow up to ensure that appropriate actions were taken on customers’ requests. Ideally, aim for First Contact Resolution (FCR)

Refer unresolved customer grievances or special requests to designated departments for further investigation

Enhance the organization's reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments

What We Seek in You:

Collaborative mindset

Customer service focus

Hands-on problem-solving ability

The ability to communicate technical information in a simple manner

Job Requirements:

Bachelors or above

Customer support and other job experience preferred

Good Written and Verbal English Communication

Proficiency with MS Office (Particularly MS Excel and MS Word)

Learning and Takeaways:

Unlimited exposure

A chance to polish your skills

A great learning environment

Ample experience to build a future path for yourself

An opportunity to operate with a highly trained and diversified network of people

If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for! We hire great people who do great work and are deserving of appreciation and rewards. But this has nothing to do with your experience and credentials.

The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.

Job Specification

ibex. Pakistan is in search of talented and motivated individuals for the post of Customer Support Executive in the field of Customer Service in one of their office located in Islamabad - Pakistan. The ideal candidate should have bachelors qualification and atleast less than 1 year of experience. The position require communication skills, client acquisition skills, customer service skills mandatory skills. This is a Full-Time on rotation job.Salary vary between 40k to 45k (PKR) per month depending upon skills and years of experience candidate got.

Customer Support Executive

ibex. Pakistan

Job Details

Description

Job Specification

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