Maliah Nadeem
Thursday 20, Oct 2022

Customer Support Agent  

IGET SOLUTIONS Pvt Ltd

Lahore, - Pakistan - 60k to 80k (PKR) - Per Month

Less than 1 Year Night Shift Full-Time

Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
Matric to B.A
Requires Traveling:
No
Salary:
60000 - 80000 PKR
Salary Type:
Per Month
Total Vacancies:
10
Skills
communicationprofessionaluser supportcallsconnectprocessinbound callscustomer retentionprovidingprofessional servicesbuildserviceincentives

Description

If you have the following qualities, then this job is right for you.

Great at English communication.
The candidate should be able to listen keenly and attentively
He/she should have the skills of grasping the customer’s attention and satisfy him
He/she should always be on time and follow the duty hours by working hard
The candidate should be able to use professional and positive language and not any foul language.
The candidate must hold on to the key points
Provide professional user support via warm calls & send emails or live web chats. to connect with prospects.
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
Manage inbound calls and handle clients effectively and ensure good customer retention by providing excellent and professional services.
Collaborate and build relationships with customers to strengthen service competitiveness.
Location: BAHRIA TOWN ,Lahore.
Timings: Five: PM - Two: AM(night shift)
Experienced dispatchers are required.
Incentives start from first month.
Annual bonuses.
Trips & Dinners.
Weekends OFF (Saturday & Sunday)

*Candidates from Bahria town and surroundings are preferred*

Job Specification

IGET SOLUTIONS Pvt Ltd is in search of talented and motivated individuals for the post of Customer Support Agent in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have matric to b.a qualification and atleast less than 1 year of experience. The position require communication, professional, user support, calls, connect, process, inbound calls, customer retention, providing, professional services, build, service, incentives mandatory skills. This is a Full-Time night shift job.Salary vary between 60k to 80k (PKR) per month depending upon skills and years of experience candidate got.