Tech Troops
Thursday 26, Oct 2023

Customer Service Representatives - CSR 

Tech Troops(PVT) Limited

Lahore, - Pakistan - 40k to 60k (PKR) - Per Month

Less than 1 Year Night Shift Full-Time

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Job Details

Category:
Customer Service
Career Level:
Entry Level
Experience:
Less than 1 Year
Required Qualification:
B.A
Requires Traveling:
No
Salary:
40000 - 60000 PKR
Salary Type:
Per Month
Total Vacancies:
10
Skills
digitalcustomer serviceprojectprofessionalcustomercustomer complaintsprocessingformstransactionscomplaintsprovidingfeedbackprocesscustomer satisfactioncustomer supportfluentms officefresherbasicincentivesrewardsservice

Description

Perennials Digital is looking for Customer Service Representatives for their inbound/outbound USA based project in Lahore.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Maintain company's reputation
Ensure customer satisfaction and provide professional customer support.
Qualification and skills:
Matric - Bachelors
Must be fluent in English
Comfortable using computer/ MS office.
Fresher + Experience
Timings : : pm- : am : pm- : am
Basic Salary: , - , + incentives + Bonuses and Monthly Rewards
Females pick drop service is available
Job Type: Full-time
Salary: Rs , . - Rs , . per month
Pic and drops for Females. 

Job Specification

Tech Troops(PVT) Limited is in search of talented and motivated individuals for the post of Customer Service Representatives - CSR in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have b.a qualification and atleast less than 1 year of experience. The position require digital, customer service, project, professional, customer, customer complaints, processing, forms, transactions, complaints, providing, feedback, process, customer satisfaction, customer support, fluent, ms office, fresher, basic, incentives, rewards, service mandatory skills. This is a Full-Time night shift job.Salary vary between 40k to 60k (PKR) per month depending upon skills and years of experience candidate got.

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