VisionCred Finance
Thursday 13, Jul 2023

Customer Service Representative 

VisionCred Finance

Lahore, - Pakistan - 30k to 40k (PKR) - Per Month

1 Year Morning Shift Full-Time

Job Details

Customer Service
Career Level:
Student (Undergraduate/Graduate)
1 Year
Required Qualification:
Requires Traveling:
30000 - 40000 PKR
Salary Type:
Per Month
Total Vacancies:
metroarearatinghiringcustomer service representativeprofessionalschooldiplomageneraleducationcustomer serviceinboundoutboundcallscustomer retentioninside salesmicrosoftcommunicationvolumecomputer skillssoftwarecustomertelephoneemailchatresearchsalesquantitativeperformancemetricscurrent


We are a leading company in our industry in the metro area. We have a . rating on from our employees. We are hiring an experienced Customer Service Representative to join our existing top-notch team. If you're a hard-working professional, It is a great place to grow your career. You'll be glad you applied to It


  • High school diploma or general education degree (GED) required
  • year of customer service experience
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Proficient in Microsoft Office
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

Job Specification

VisionCred Finance is in search of talented and motivated individuals for the post of Customer Service Representative in the field of Customer Service in one of their office located in Lahore - Pakistan. The ideal candidate should have intermediate qualification and atleast 1 year of experience. The position require metro, area, rating, hiring, customer service representative, professional, school, diploma, general, education, customer service, inbound, outbound, calls, customer retention, inside sales, microsoft, communication, volume, computer skills, software, customer, telephone, email, chat, research, sales, quantitative, performance, metrics, current mandatory skills. This is a Full-Time morning shift job.Salary vary between 30k to 40k (PKR) per month depending upon skills and years of experience candidate got.

About VisionCred Finance

Visioncred Financials is a leading non-banking financial services company dedicated to delivering innovative financial solutions to its clients. With a strong emphasis on customer-centricity, VisioncredFinance aims to provide tailored financial products and services that address the unique needs and requirements of its diverse customer base. VCF is dedicated to being a trusted partner in its clients' financial journeys. The company aims to provide innovative, customer-centric financial solutions that empower individuals and businesses to achieve their financial aspirations and build a secure future.